Terms & Conditions
Please read our Terms and Condition carefully before ordering goods or booking a class/service on our website. All transactions are bound by these Terms and Conditions. You may want to print or save these Terms and Conditions for future reference.
Classes/Events
Please check the dates carefully prior to booking. Once an order is placed it cannot be refunded.
If for any reason you are unable to attend please contact us and we will try to find someone to take your place. IDC is not contractually obliged to find a replacement but we can try to find someone as a gesture of good will. If this is not possible feel free to send a substitute. If we find someone to take your place we can transfer you onto a later date or another class of your choice. If you book a class for several days duration please make sure you can attend all days.
All classes must be paid for in full prior to the class. If you have paid a deposit this is non-refundable. The total balance must be paid at least 7 days prior to the start of the workshop. If it is not paid you may lose your place and your deposit.
Payment can be made on the website using a credit or debit card, ApplePay or PayPal. We do not store or have access to your bank details. This is securely processed by Sumup, ApplePay or PayPal.
In the unlikely event that a class is cancelled, we’ll attempt to give you as much warning as possible. We will email you and phone you if you have provided us with a telephone number. We’ll gladly refund your booking fee or transfer you to another class of the same value, space permitting. Unfortunately, we cannot accept responsibility for wasted travel cost.
Terms & Conditions for Online Courses
All courses provided by IDC are subject to the following terms and conditions:
1 For the fees quoted the Company will supply the course materials or day classes on dates decided by the Company (at its sole discretion) throughout the duration of the course. All other services described in the promotional material are provided free of charge, unless otherwise stated.
2 Whilst the Company will take all reasonable steps to make courses as inclusive as possible, participation in any course requires that you are able to understand spoken English and write and read in English to a good standard.
3 Initial course enrolment and log in details will be sent to you within 21 days of enrolment. If you do not receive them within this period, you should notify the Company immediately. Otherwise, the Company shall be entitled to assume that you have received them.
4 Upon enrolment for any course, you agree to pay for the course. This is subject (if applicable) to any right of cancellation you may have by law to cancel the course and any contractual cancellation right agreed by the Company.
5 For all courses, payment arrangements must be agreed before enrolment and may consist of payment in full before the course commencement.
6 You must complete all payments and successfully complete your course prior to issue of certification. Unless otherwise stated, the course fees will include registration or certification fees payable by the student to City and Guilds.
7 Failure to complete the course shall not entitle you to receive any refund of fees already paid. Course enrolments are not transferable.
8 Overseas students shall be responsible for paying any import or export duties or taxes which may be imposed.
9 You can study as and when it is convenient for you. However, City & Guilds impose a time limit for each course. In the event that you do not complete your course within the City & Guilds specified time frame, the Company may charge additional fees if you decide to continue studying on the course.
10 In accordance with The Consumer Contracts Regulations 2013 (Information, Cancellation and Additional Charges), you have a cooling off period in which you may cancel your enrolment by giving notice to the Company in writing or by email. In the case of day classes, this right expires 14 days from the date of contract (normally the date when you make your first payment) or upon your day class commencing (if sooner).
11 In the case of distance learning courses supplied electronically, you must not download or stream such courses during the 14 day cancellation period as you will not have the right to change your mind and cancel your enrolment after you have downloaded or streamed the course.
12 You must observe all the Company’s rules applicable to the course. If you commit any breach of such rules, or are guilty of any offensive behaviour, or the Company has reasonable grounds for believing that you are likely to misuse your course qualifications, the Company shall be entitled to expel you from the course, without reimbursement of fees already paid.
13 The Company reserves the right to decline to accept any application for enrolment.
14 All intellectual property rights in the courses and the course materials are owned or licensed by the Company. Copying, adaptation or other use without the written permission of the Company is prohibited.
15 Course content may be subject to change and may be different to the syllabus set out on our website or in our promotional materials. From time to time, the Company may vary the content of and/or the qualification(s) relating to its courses to take account of new regulations or the requirements of accrediting bodies for which an additional charge may be made if such change occurs after the date of your enrolment.
16 The Company warrants that all course materials will be prepared and any day classes will be provided with reasonable care and skill. Subject thereto, the Company shall have no liability to any person for any loss or damage, however occurring, whether direct or indirect, resulting from your enrolment on the course. The Company’s liability shall in any event be limited to the fees paid by you for participation in the course.
17 The Company reserves the right to cancel or re-schedule any day classes or tutorials.
18 Any complaint about the course should be notified to the Head of Centre at the Company’s address set out in the application form or by email to support@inkberrowdesigncentre.co.uk
19 Unless otherwise stipulated in your application, the Company may use your personal data for administrative and update purposes and may keep this information for a reasonable period and may contact you by email, mail, SMS or telephone to let you know about any courses or promotions which might be of interest to you. If you have booked the course for another person, you confirm that they have authorised you to act for them, to consent to the processing of their personal data and to receive any fair collection notices on their behalf.
20 If you have booked the course for another person, these terms and conditions shall be binding on you and the participant and references herein to “you” shall mean or include “the participant”, where appropriate. It shall be your responsibility to ensure that these terms and conditions are brought to the notice of the participant and you shall indemnify the Company against any loss, damage or liability resulting from your failure to do so.
21 Completion of the course does not guarantee your competence to perform work or your ability to gain employment in the relevant field and the Company makes no representation as to such competence or ability. In undertaking any work, you must take care to ensure that the work is within your competence and you must seek further instruction or supervision, if necessary. Any statement made to you by the Company regarding the likelihood of obtaining employment and/or your potential earnings shall be treated as a matter of opinion and shall be non-binding.
IDC reserves the right to amend these Terms and Conditions.